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FAQ
FAQ
Category description
Accounts and Financial
Unable to find invoice for export in current month
How can I book costs not related to Qbil-Trade mutations?
Why can’t I export this invoice?
Update or modify an invoice that has already been exported
How can I add a new currency?
How can I archive a VAT code that is no longer in use?
Not able to export misc. sales invoice with “0” value?
Updating payment status of sales/misc. invoices
Administration
Setting a default CC or BCC for documents
How can we change the company letter head?
Release an already exported invoice
How can I restrict a user from deleting contracts or invoices?
How can I restrict a user from adding new relations or modifying existing relations?
Changing translations of the labels
Contracts
Relation added, but not showing in the purchase or sales contract?
Contract Authorization
How can you make a relation a supplier or customer of specific products?
General tips and tricks
Reset an Excel report to default values
Open documents in a lightbox pop-up
Using a Mac
Excel reports don’t open, or open with error
Recommended screen resolutions for Qbil-Trade
How can I change the labels used on various layouts?
Adding filters to the exported web report
Rearrange the columns on search overview screens
Change the data type of columns from text to date.
Want to attach e-mails or attachments of e-mails to your documents?
Link Qbil-Trade to Exact Online
Changing translations of the labels
Invoice Authorization
Does Qbil-Trade support direct access to your database?
Lots
Not able to select warehouse in order line
Why am I seeing different values for my stock lot?
Orders ‘ON CALL’
External Documents
Process a washout trade
Relation does not show up in the Orders ‘ON CALL’ cost type dropdown
Not able to select warehouse in order line
How are dry matter products handled in Qbil-Trade?
Unable to delete an order with associated order lines
Unable to delete an order even after deleting the associated orderlines?
Logistic employee
Intra-subsidiary contracts/orders
Order quantity exceeds allowed quantity for contract
Not able to add multiple VATs to a booking invoice?
Own factory
Unable to find a record in own factory
Own warehouse
Unable to find a record in own warehouse
Product management
Unable to select product on contract
Set product defaults to save input time
How can I archive a product that is no longer in use?
How can you make a relation a supplier or customer of specific products?
Production orders
Unable to see certain stock lots in stock pop-up
Purchase management
Trade volume limit exceeded message
Can’t delete contract; still in use
E-mail button is grey and can’t be clicked
Process a washout trade
Unable to select product on contract
How can I set default trade conditions per subsidiary?
How are dry matter products handled in Qbil-Trade?
How can I restrict a user from deleting contracts or invoices?
Unable to find the textline in the drop-down list?
Intra-subsidiary contracts/orders
Order quantity exceeds allowed quantity for contract
Relation added, but not showing in the Purchase booking screen?
Relations
Relation does not show up in the Orders ‘ON CALL’ cost type dropdown
Not able to select warehouse in order line
How can I archive a relation that is no longer in use?
How can I restrict a user from adding new relations or modifying existing relations?
Relation added, but not showing in the purchase or sales contract?
Logistic employee
Intra-subsidiary contracts/orders
How can you make a relation a supplier or customer of specific products?
Reports
Unable to see any web reports
Excel reports don’t open, or open with error
Root data
How can I add a new subsidiary?
Setting a default CC or BCC for documents
How can I add a new currency?
How can I archive a VAT code that is no longer in use?
How can I archive a payment condition that is no longer in use?
How can I set default trade conditions per subsidiary?
Setting a default attachment for E-mails
Unable to find the textline in the drop-down list?
How do I edit an already existing email signature?
Sales management
Trade volume limit exceeded message
Can’t delete contract; still in use
E-mail button is grey and can’t be clicked
Process a washout trade
Unable to select product on contract
How can I set default trade conditions per subsidiary?
How are dry matter products handled in Qbil-Trade?
How can I restrict a user from deleting contracts or invoices?
How can I mail my sales invoice in .xml format?
Unable to find the textline in the drop-down list?
Intra-subsidiary contracts/orders
Order quantity exceeds allowed quantity for contract
Not able to export misc. sales invoice with “0” value?
Can I reuse the invoice number of a deleted sales/misc. sales invoice in Qbil-Trade?
Security
Deactivate departing employee account
Want to reset the password of your user account?
Tips & Tricks
Can I reuse the invoice number of a deleted sales/misc. sales invoice in Qbil-Trade?
Comprehensive guide to various shortcuts
User account
How can I upload a signature?
Email Signature
How do I edit an already existing email signature?